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Effective Date: November 14, 2024

Privacy policy

Privacy Policy for Nature Sphere

1. Introduction

Nature Sphere (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

By using our services, you consent to the collection and use of your personal data as outlined in this Privacy Policy.

2. Data Controller

The data controller responsible for your personal data is:

Nature Sphere
Owner: Brieuc FRESNE
Host: Black Night
Registered Office: ………………….
Email: contact.nature-sphere.ie

3. Information We Collect

We may collect and process the following types of personal data:

  • Identification Data: Full name, title, and contact information (such as email address, phone number).
  • Booking Information: Stay dates, accommodation choices, number of people, and special requests.
  • Payment Information: Billing information such as credit card details (if relevant for payment processing).
  • Communication Data: Messages or correspondence with our team (e.g., inquiries, customer service requests).
  • Technical Data: IP address, browser type, and other technical details automatically collected when you visit our website.

4. Purposes for Processing Your Data

We collect and process your personal data for the following purposes:

  • To provide our services: Managing reservations, bookings, and fulfilling customer requests.
  • To communicate with you: Responding to your inquiries and providing customer support.
  • To improve our services: Analyzing usage patterns to enhance the customer experience on our website.
  • Legal compliance: Meeting our legal obligations, including financial reporting and regulatory compliance.

5. Legal Basis for Processing Your Data

Under the GDPR, we rely on the following legal bases for processing your personal data:

  • Contractual necessity: Processing your personal data is necessary to perform a contract (e.g., booking a stay at Nature Sphere).
  • Consent: When you provide explicit consent (e.g., subscribing to our newsletter).
  • Legitimate interests: For our legitimate business interests, such as improving services or ensuring the security of our website.
  • Legal obligations: Compliance with legal requirements, including record-keeping for accounting or regulatory purposes.

6. Sharing Your Data

We do not sell or rent your personal data to third parties. However, we may share your data with the following categories of recipients:

  • Service providers: We may share your data with service providers who assist in operating our website, managing reservations, and providing customer service (e.g., Black Night, our hosting provider).
  • Legal authorities: If required, we may disclose your data to comply with legal obligations or respond to lawful requests from public authorities (e.g., law enforcement agencies).

7. Data Retention

We will retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. This may include keeping certain data for financial or legal purposes.

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

  • Right of access: You have the right to request access to the personal data we hold about you.
  • Right to rectification: You have the right to request that we correct any inaccuracies in your data.
  • Right to erasure: You can request that we delete your personal data under certain conditions.
  • Right to restriction of processing: You can request that we restrict the processing of your data.
  • Right to data portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.
  • Right to object: You have the right to object to the processing of your personal data for certain purposes.
  • Right to withdraw consent: If we are processing your data based on consent, you can withdraw your consent at any time.

To exercise these rights, please contact us at [Insert Contact Email].

9. Security of Your Data

We take the security of your personal data seriously and have implemented appropriate technical and organizational measures to protect it from unauthorized access, alteration, or disclosure. This includes encryption and secure data storage practices.

However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. International Transfers

We do not transfer your personal data outside the European Economic Area (EEA). If this changes in the future, we will ensure that any such transfers comply with applicable data protection laws and ensure that appropriate safeguards are in place.

11. Cookies

We use cookies on our website to enhance user experience, analyze site traffic, and improve our services. By using our website, you consent to the use of cookies as described in our Cookie Policy.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational reasons. When we make changes, we will update the date at the top of this page and notify you accordingly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or how we process your personal data, please contact us at:

Nature Sphere
Email: contact.nature-sphere.ie
Phone: 0000000000